When it comes to outfitting your hotel, every detail matters—including the phones. Whether you're managing an economy property, a boutique hotel, or a full-service brand, the right phones do more than connect calls. They help streamline operations, enhance guest experience, and provide a legally mandated way to reach out for assistance in an emergency. Here’s a quick guide to VTech’s most popular hospitality phones.
Guest Room Phones: Comfort Meets Function
Whether your property is a luxury boutique or an economy hotel, the right guest room phone can enhance the guest experience. VTech offers a range of phones that balance design, functionality, and ease of use.
The 15 Series delivers reliable performance in a design that complements any room. Whether you're upgrading rooms in a mid-range hotel or outfitting a budget-friendly property, this series offers the perfect balance of practicality and polish. Let’s take a closer look at why it’s a favorite among hoteliers.
Ideal for: Budget-friendly and mid-range hotels
Models: CTM-A2315/CTM-S2315 (corded), CTM-A2415/CTM-S2415 (cordless)
Available in: SIP and Analog
Why It Works
• Line-powered = still works during power outages
• The smallest cordless phone on the market
• Clean design with anti-smudge matte or glossy finishes
• Fully customizable faceplate for your branding
• Easy installation and intuitive to use
• Great value without cutting corners
VTech’s NG Series offers a variety of guest room phones that are identical in operation in SIP or analog for easy integration with your phone system. Below, we compare the most popular models to help you make an informed decision.
Ideal for: Full-service and upscale properties
Available in: SIP and Analog
|
Feature |
NG-S3411W |
NG-A3112/S3112 |
NG-A3212/S3212 |
NG-A3412/S3412 |
|
Type |
1-Line SIP Cordless |
1-Line Analog/SIP |
1-Line Analog/SIP |
1-Line Analog/SIP Cordless |
|
Custom Handset |
Yes |
Yes |
Yes |
Yes |
|
Programmable Keys |
2, 4, 6, or 10 removable, programmable speed dials on base |
3 fixed, programmable speed dials on handset, 1 fixed, programmable message retrieval speed dial on handset |
Up to 10 programmable speed dials on base |
Up to 10 programmable speed dials on base |
|
Scalability |
Up to a total of 4 cordless handsets |
Up to a total of 4 cordless handsets |
Up to a total of 4 cordless handsets |
Up to a total of 4 cordless handsets |
Why It Works
• Uniform, elegant designs across models
• Speed dials and guest service keys for convenience
• Made to last in high-traffic environments, with a solid, tip-resistant design
• Perfect for hotels that want phones that look as good as they perform
The ultimate luxury low-profile guest room phone. If your rooms are high-end, your phones should be too. These models stand out with sleek designs and cutting-edge functionality.
Ideal for: Boutique hotels, luxury suites, cruise cabins
Available in: SIP
Top Features
• Custom color screen—add your logo or branding
• Up to 16 digital guest service keys (no paper overlays!)
• Compact design fits seamlessly in modern rooms
• Scalable: add up to 4 cordless handsets
What Else Should You Look For?
Kari’s Law & RAY BAUM Compliance
Every phone is compliant with U.S. safety regulations requiring direct 911 dialing and location accuracy.
Antibacterial Plastics
Peace of mind for you and your guests. VTech’s antibacterial plastic helps reduce surface-level germs.
Durability by Design
Scratch-resistant, tip-resistant, and smudge-resistant. These phones stay clean and functional.